Overview
Service Details:
Designed for VAIO Notebooks, providing the same benefits as the Onsite Extended Service as well as coverage against accidental damage (spills, drops, falls, broken screens, etc.) SONY Vaio UX, TZ and TT Series may require Depot Service (SONY repair service will mail packaging for laptop to be mailed in for service)
Onsite service will be provided by Banctec, an Authorized SONY Service Provider. Depending on parts availability, customers may allow up to 72 hours for onsite services.
Accidental Damage Protection Extended Service May NOT be sold in the following states: AK, AR, DC, DE, FL, IA, ID, LA, MA, MN, MO, NC, NJ, OH, PA, TN
Extended Service may be sold on any eligible VAIO product with at least 30 days remaining on the original SONY warranty.
You must register your extended service within 30 days of purchase to qualify for service.
Out-of-pocket repair expenses will be eliminated for covered repairs! Extended Service will guarantee to pay 100% of covered parts and labor (beyond the SONY manufacturer's limited warranty) for the life of the Extended Service contract.
Features:
Provided Support: Parts & Labor
Service Availability: 24 Hours/Day x 7 Days/Week
Response Time: 72 Hour(s)
Service Location: On-site
Service Duration: 2 Years(PCGA-2SYLPA) or 3 Years(PCGA-3SYLPA)